Not sure if anyone has seen this before on a jeep I had a Nissan Cube that did the exact same thing. When you turn the key over the video in the link is what happens. Lights flash everything is unresponsive key will not come out of the ignition. This happened once before with this car I had it towed to the dealership they claimed to have fixed it. 5k miles later we are doing it again. The dealership replaced the ignition and updated the software and that was it. I don't think a need for a software update would render a car useless. If anyone has any tips suggestions or fixes please let me know. This is my family's primary everyday car. Thanks in advance.
Hi Keagannelson13, Sorry to hear about this! I would recommend visiting your dealership for additional diagnosis and showing your service advisor this video. Let me know if you have any additional questions. Andrea Jeep Social Care Specialist