Not happy with Daystar

Discussion in 'Renegade Modified Tech' started by Alan Phillips, Aug 30, 2016.

  1. Alan Phillips

    Alan Phillips New Member

    Joined:
    May 4, 2016
    Messages:
    24
    Location:
    Plantation Florida
    I've been trying to get the winch mount for my 2016 Trailhawk from Daystar. I first contacted them and they directed me towards their dealer network. At the same time, I asked for mounting instructions for the unit and the only directions they have are for the non-Trailhawk version. The sales person on the phone said he was sure in the box would be the correct information abut couldn't check for me. Then when I contacted their dealers in the area, they said the number was no good and when they finally checked with Daystar, there are none to be had! The last dealer I contacted called and said they have two. Two where? Daystar, that's where. I asked how long, they said they will contact Daystar, and Daystar doesn't seem to know when they will ship. I gave the one dealer a deposit and told him I need to know by the weekend when it will ship. I really want this unit, I have the money, but it seems Daystar doesn't need my money. I have also contacted Rocky Road Outfitters, just in case, and the can get it out as soon as I order it. Guess they want my money. What do you think I should do???
     
  2. Daystar Products

    Daystar Products Supporting Advertiser Advertiser

    Joined:
    Nov 23, 2015
    Messages:
    35
    Location:
    Phoeinix
    Alan, thanks for bringing up the concerns you have had trying to locate products for your Renegade. We strive to make sure all customers and dealers have the most up to date info. The part number you are looking for is a KJ50004BK, this is the Trailhawk winch bumper. We have them available and we will be more then happy to help you. Please email me at cwagner@daystarweb.com or call me directly at 623-980-0932
     
    Jimmy Lee Smith and Poptart like this.
  3. notnalc68

    notnalc68 Moderator Staff Member

    Joined:
    Jun 28, 2016
    Messages:
    87
    Location:
    Madison, MS
    Thanks, Daystar. Great to see good customer service.
     
    skirv7 likes this.
  4. wvanbusk

    wvanbusk New Member

    Joined:
    Nov 13, 2016
    Messages:
    20
    Location:
    Clackamas County, Oregon
    I don't see any installation instructions on the Daystar or their dealer web sites, that's a bad sign to me. I might be interested in Jeep Renegade Trailhawk Winch Bumper if I knew what was involved. I see post-install video here



    and with winch added here


    Thanks Mr Winn.

    So Daystar, can you all produce something better?
     
  5. porkingporkpork

    porkingporkpork New Member

    Joined:
    Feb 3, 2016
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    Location:
    outerspace
  6. JK4Life

    JK4Life Active Member

    Joined:
    Apr 25, 2015
    Messages:
    132
    Location:
    Toronto
    Quick question: in Ontario we must have a front licence plate. From the video I saw that the plate was in the windshield. Are there adapters for this to allow a license plate cover or something offset to allow the plate to be permanently mounted?


    Sent from my iPhone using ToasterJeep mobile app
     
  7. Clifford's Red Rocket

    Clifford's Red Rocket New Member

    Joined:
    Jan 20, 2017
    Messages:
    2
    Location:
    San Antonio, Texas
    They make holders that attach to the fairlead; when using the winch or off roasting you can pop it off and store it in the vehicle to keep it from getting damaged. Quadratec sells them to fit how you're running your winch
     
  8. StreetEwok

    StreetEwok New Member

    Joined:
    May 27, 2017
    Messages:
    14
    Location:
    Kilwinning
    I do like what you have done with the grille! Looks very smart! I've ordered the black covers for the chrome but may leave one chrome and see what it looks like!

    Sent from my VTR-L09 using ToasterJeep mobile app
     

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